Privacy & Cookies Policy

This page explains how Multimac Hito Innovation, S.A. processes the personal data collected through the online store at loja.multimac.pt (the "Store") and how cookies are used while browsing. Data processing is governed by Regulation (EU) 2016/679 (GDPR), Portuguese Law 58/2019 of 8 August and, for cookies, Law 41/2004 of 18 August.

Part I — Privacy

1. Data controller

The controller responsible for processing personal data is:

• Name: Multimac Hito Innovation, S.A.
• Tax No. (NIPC): 500685908
• Registered office: Azinhaga da Cidade 60, 1750-065 Lisbon, Portugal
• Email: geral@multimac.hito.pt
• Phone: +351 218 161 360

For questions about the protection of your data, you may contact the Data Protection Officer (DPO) at dpo@multimac.hito.pt.

2. What data we collect

When you use the Store and submit renting proposals, we may process:

• Company data: company name and tax number (NIF/NIPC).
• Contact data: contact person's name, email and phone.
• Bank data: IBAN, solely to instruct the renting proposal with GRENKE.
• Browsing data: IP address, device identifiers and cookies (see Part II).

The Store is intended for business customers (B2B). We do not knowingly collect data from minors or special categories of personal data.

3. Why we use the data

• To prepare and submit the renting proposal to GRENKE, at your request (pre-contractual steps);
• To comply with legal obligations, namely tax and accounting;
• To ensure platform security, prevent fraud and improve our services (legitimate interest);
• To send marketing communications and set non-essential cookies, only with your consent.

4. Who we share data with

Data may be shared with GRENKE (our financial partner) to assess and formalise the renting proposal, and with service providers acting as processors (e.g. hosting, email), always subject to confidentiality and security obligations. We do not sell your data to third parties.

5. How long we keep the data

We keep data only for as long as necessary for the purposes described and to comply with legal obligations (e.g. tax and accounting periods). After that, data is deleted or anonymised.

6. Your rights

As a data subject, you may exercise the rights of access, rectification, erasure, restriction, portability and objection, and withdraw consent at any time. To do so, contact geral@multimac.hito.pt or dpo@multimac.hito.pt. You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

7. Security

We apply appropriate technical and organisational measures to protect your data, including encrypted connection (HTTPS), access control and data minimisation.

Part II — Cookies

8. What are cookies

Cookies are small text files stored on your device when the site loads in your browser. They allow the site to work, remember preferences, ensure security and, with your consent, support analytics and marketing. Similar technologies (local storage, pixels) may also be used, subject to the same rules.

9. How and which cookies we use

The Store may use first-party and third-party cookies in the following categories:

• Essential: required for basic operation and security (session, cart, remembering choices). No consent needed.
• Functional / Preferences: remember settings such as language (PT/EN/ES/FR).
• Statistics / Analytics: help us understand site performance in aggregate.
• Marketing: deliver relevant communications and measure their effectiveness.

Essential cookies rely on the legitimate interest of keeping the Store working; the others are only set after your free and informed consent.

10. How to control cookies

On your first visit, a banner lets you accept, reject or customise the non-essential categories. You can change or withdraw consent at any time in the Store's cookie settings panel, or configure your browser to block/delete cookies. Deleting or blocking cookies may affect some site features.

11. Cookies used

Cookie	Category	Purpose	Retention
NEXT_LOCALE	Functional	Remember the chosen language	1 year

Changes to this policy

Multimac reserves the right to update this Policy whenever necessary. The current version is always available on the Store.

• Last updated: 2026-07-23
• Version: 1.0